Privacy Policy
Window Depot USA of Augusta
Our business (“we,” “our,” “us,” and “the Company”) takes your privacy very seriously. This Privacy and Cookie Policy (“Policy”) explains how we collect, use, share, and protect information obtained from customers, users, and visitors to our website and related services. By using our website, you agree to the terms described in this Policy.
This Policy covers:
How we collect and you may provide information through our website, any mobile applications, call tracking lines, and customer dashboard or portal (collectively, the “Sites”);
How we use and protect information;
With whom we may share information; and
The types of information we collect.
By visiting our Sites, linked pages, features, or content, or by using our services, you accept the practices described in this Policy. If you do not agree, please discontinue use of the Sites.
1. Information We Collect
Information You Provide:
We collect information you enter on our Sites when you request an estimate, schedule an appointment, contact us by phone or email, or participate in promotions, surveys, or other activities. This may include personally identifiable information (“PII”) such as your name, contact details, address, and project details.
By submitting any form on our Sites, you consent to Window Depot USA of Augusta contacting you by mail, email, phone, and text messages—even if your number is listed on a Do Not Call registry. Message and data rates may apply. You may opt out at any time (for texts, reply “STOP”).
You also acknowledge that we may use automated dialing technology for communications and that calls and in-person meetings may be recorded for quality and training purposes.
Mobile Web and Apps:
When accessing our Sites from a mobile device, we may collect information such as location, device type, and site navigation data. You may restrict certain data collection through your device’s settings.
Interest-Based Advertising:
We may use cookies, pixel tags, and similar technologies to deliver relevant advertising based on your interests. This information is non-personally identifiable.
2. Cookies
Cookies are small text files stored on your device to improve your browsing experience. You may disable cookies in your browser settings, though some site features may not function as intended. Our Sites may also use third-party tracking services for analytics and advertising purposes.
3. How We Use Your Information
We may use the information we collect to: Provide and improve our services; Respond to inquiries;
Send promotional offers; Personalize your experience; Comply with applicable laws; and Support marketing and advertising efforts. We may work with third-party service providers to help deliver our services, analyze data, and conduct marketing activities.
4. Sharing of Information
We may share your information with trusted third-party providers who perform services on our behalf. We may also share information when required by law or legal process.
5. Children’s Privacy
Our Sites are not intended for children under 13. We do not knowingly collect information from children under 13, and users under 18 should use our Sites only with parental guidance.
6. Security
We implement reasonable physical, electronic, and managerial safeguards to protect your information from unauthorized access, alteration, or disclosure.
7. Links to Other Websites
Our Sites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Your Choices
You may opt out of marketing communications by emailing info@windowdepoteaugusta.com with the subject “Opt Out” or adjusting your device/browser settings. For text messages, reply “STOP” at any time.
9. Changes to This Policy
We may update this Policy periodically. Any changes will be posted on our Sites with the date of the latest revision.
10. Location of Data
Our Sites are maintained in the United States. By using our Sites, you consent to the storage and processing of your information in the United States.